Quality and Safety Policy

The organization's goal is customer satisfaction by delivering mattresses, pillows, and bed bases in compliance with promised performance, safety, and reliability over time.

The organization views the Quality, Health, and Safety system as a preventive tool, structured based on identified risks that are periodically reassessed.

To be competitive also means aiming for the highest levels of autonomy and responsibility in process management through the constant application of techniques and methodologies established in the Quality, Health, and Safety Manual, in accordance with UNI EN ISO 9001:2015 and UNI EN ISO 45001:2018.

The organization commits to:

  • Ensuring compliance with mandatory requirements applicable to the product and the production facility.
  • Maintaining ISO 9001 and ISO 45001 certifications.
  • Maintaining the standards defined by the "hygiene guarantee for mattresses and pillows" regulations to uphold the hygiene guarantee for mattresses and pillows.
  • Promoting the sleep culture.
  • Ensuring a connection with the local community.
  • Opening up new markets in currently uncovered areas.
  • Addressing risks and opportunities with actions proportionate to their potential impact on product compliance.
  • Improving business efficiency.
  • Enhancing the sense of belonging to the "team" and ensuring corporate well-being.
  • Constantly monitoring process performance.
  • Implementing information, training, and employee development programs at all levels to optimize human resource growth.
  • Respecting suppliers by ensuring regular payments and maintaining mutually beneficial relationships.
  • Maintaining mutually beneficial relationships with agents.
  • Complying with legal requirements aimed at protecting the Health and Safety of Workers by providing necessary human and instrumental resources.
  • Ensuring that the Health and Safety Management System (HSMS) involves the entire organizational structure, from the employer to individual employees, according to their roles and competencies; employees will be sensitized and trained to perform their tasks safely and assume their responsibilities.
  • Continuously consulting with employees, the committee, and the Workers' Health and Safety Representative (RLS).
  • Encouraging employee participation by providing time, training, and specific resources.
  • Promoting continuous improvement in safety and prevention by eliminating hazards and reducing health and safety risks in the workplace.
  • Controlling the implementation of the HSMS and compliance with legislative and regulatory provisions regarding health and safety through a monitoring system, defining appropriate indicators.
  • Providing safe and healthy working conditions to prevent workplace-related injuries and illnesses.
  • Periodically reviewing the safety policy and the implemented HSMS, committing to consider HSMS and its results as an integral part of corporate management.
  • Defining and disseminating HSMS objectives and related implementation programs within the company.

The organization firmly believes that effectiveness and efficiency can only be achieved with the contribution of all staff in updating and improving the Quality, Health, and Safety system at work.

The organization emphasizes the need to maintain a high level of commitment because only continuous improvement in business performance can guarantee competitiveness and the company's solidity.

Employees, customers, and suppliers can contact the Quality System Manager for communications related to product quality. Workers are encouraged to report deficiencies, hazardous situations, near misses, or improvement opportunities through designated channels.

The criterion for verifying the degree of achievement of objectives is to refer to indicators directly related to management parameters considered particularly significant.

These indicators are periodically reviewed to guide the company in terms of improvement.